6. Operator of the Year - Sponsored by Cycle Pods
This category recognises train operating companies who have achieved excellence in the consistent delivery of services, facilities and information to encourage the integrated use of cycles and trains.
Judges will consider evidence of consistent delivery of one or more of the following:
• A clear strategic policy to encourage the integrated use of cycles and trains
• Evidence that relevant staff have been briefed thoroughly about the policy
• Evidence that the policy has been implemented consistently throughout the company
• Evidence of user satisfaction of the company’s services, information, employees and facilities
